Job Description

About Outreach Humans

At Outreach Humans our mission is simple: help SaaS brands make SEO the #1 revenue-driving channel . We’re a passionate performance SEO agency, with the goal to help SaaS companies grow their SEO efforts into a recognizable source of new business. For every link we get for one of our clients, we also plant a tree as part of our corporate social responsibility. We’re scaling fast and need talented people like you to join the team. Interested in this role? Then please keep reading.

Responsibilities

• Directly manage a portfolio of 7-10 clients, and make them look like superstars in their business every month.
• Manage different service levels: Link Building, SEO Consultancy, and SEO Management. 
• Develop strong relationships with your clients gaining a deep understanding of their needs.
• Make sure we are hitting client KPIs and their expectations are met. 
• Communicate with your clients over email, Slack, video call, etc. Check in regularly at least weekly and always over deliver. 
• Give SEO advice & answer SEO questions.
• End2End responsibility: booking client calls, sending over reports, etc. 
• Partner with our SEO Managers to:
  • Create reports that you present to your clients on a call, showing how we are impacting their SEO results. The report is good enough for them to show their CEO. 
  • Build out SEO playbook documents 
  • Create SEO strategies + tactics that our SEO Managers execute on
  • Analyse data in Google Analytics, Google Ads, Search Console, Ahrefs, etc.
• Work with freelance writers where necessary to get new content published to hit client SEO goals.
• Give general CRO recommendations to help clients increase leads/signups
• Project manage complex SEO campaigns
• Model and build strategic off-page SEO plans for each client you manage, aligned with their overall SEO strategy, to have the most impact on their SEO goals.
• Work with our Outreach and Content teams to direct link building campaigns. 
• Report back to your manager on progress, problems and plans for your portfolio of clients every week over a video call.
• Proactively suggest improvements to processes, service offerings, etc. 
• Work with our sales team to upsell & renew client contracts 
• Manage client onboardings and offboardings effectively 
• Continually improve your knowledge and expertise in SaaS

About you

• You’re based in Europe
• You have at least 2 years of experience directly managing multiple client accounts at an agency or as a freelancer. 
• You have 6+ years experience in digital marketing
• You have experience working on B2B SEO
• You can easily analyze SEO results and can manipulate data in a spreadsheet
• You’re performance driven
• You have experience with tools such as Ahrefs, Tag Manager, GSC, GA, Google Sheets and Google Data Studio 
• You understand other areas of digital marketing: PPC, CRO, copywriting, email marketing, etc.
• You keep up to date with the latest SEO & digital marketing trends 
• You will need to be registered as a freelancer in your country of tax residence. E.g. Sole Trader in the UK or Autónomo if you’re in Spain

Bonus points if:

• Understand SaaS basics (MRR, churn, ARPA, and LTV don’t sound alien to you)

Perks:

• ?️ Remote and flexible working 
• ? 36 days holiday including bank holidays in your country 
• ? €50 euros monthly health budget (e.g. spend on gym, spa session, healthy food, etc)
• ? 1-2 company retreats per year somewhere in Europe