Junior Graphic Designer

  • Design
  • Full time
  • 8 months ago

Job Information

  • icon
    Location Restrictions Europe only

Job Description


We’re Solvemate. We’re ambitious, confident, trustworthy, helpful and sincere. This is what every element of our design should reflect. Great product and content needs great design. Our brand design has to fully capture the attention of those who see them and communicate the right message. We need someone who gets us – and who can convey it visually. This someone could be you.



  • You are part of the marketing team and help us to make our brand and content stand out from the crowd
  • You shape the look and feel of our brand and make sure its consistent
  • You conceptualize visuals based on requirements and first drafts
  • You create, edit and manage a variety of assets – from small things like icons, promotional social media banners, product shots and infographics to bigger projects like case studies, product sheets, and guides
  • You edit videos and produce animations
  • You amend new designs after feedback and redesign existing ones to make them even better
  • You work closely with the content marketing manager to produce final designs



  • You have either a bachelor in graphic design (or a related field) or completed a similar education
  • You ideally have 1-2 years of experience, but we also love new ideas fresh out of university/apprenticeship
  • You have already a design portfolio which you can share with us in your application

Soft Skills

  • You are a cultural fit – please read www.solvemate.com/culture  
  • You have excellent communication, teamwork and time management skills – we are a small team so we need to rely on each other
  • You are able to handle multiple tasks/projects at the same time and deliver them all with the same great result at the given deadline
  • You have an open-mind, have a problem-solving attitude and bring your own perspective into our brand design, but you are also able to execute based on our existing guidelines
  • You have not only a good eye for great design, but also spot errors in the content

Hard Skills

  • You are fluent in English (German is a big plus, but not a must)
  • You are an expert in digital design, but are also knowledgeable in print design 
  • You know how to make visuals look good and stand out on mobile AND desktop
  • You should be an expert in Adobe’s Creative Suite (especially Illustrator, Photoshop and Premiere) 
  • You should be able to work in Sketch to create product shots
  • You are great in digital asset management and help us manage our library
  • Skills in photography and/or filming are a big plus, but not a must


What do we do?

Enabling meaningful conversations.

Solvemate enables brands to deliver quality customer service through meaningful conversations. Our customer service automation platform is powered by smart conversational AI that allows companies to create chatbot conversations so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market. Brands benefit from a personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights. 

Solvemate is trusted by brands such as On Running, musicMagpie, egym, and JustPark.

Why work with us?

First and foremost: the people. You are spending a lot of time with your peers.  You should deeply align with our culture deck and understand why it is important that we have made it that explicit. We are truly working in an atmosphere of transparency, candour, and teamwork mixed with some curiosity – all committed to achieve our long-term big hairy audacious goal. 

In addition to working with great colleagues, you can shape the future of a product that makes both the service better for consumers and jobs better for service agents. Be part of our growth story. We’re onto something and would like to take you on the journey. 

We also offer competitive pay, flexible working hours, team lunches and team events, offsites, and all the other cool amenities of a young high-tech company. 

Remote Option:
We are currently offering possibility to work 100% remotely within EU-Countries!